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GREAT WORK: 23 bright ways to use social media in the public sector
There was a brilliant update on Twitter the other day which hit the nail right on the head. “The best social media,” it read “doesn’t happen in an office.” That’s dead right. For a long while now I’ve...
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GUEST POST: Live tweeting to tell a human frontline story
Sometimes a press release just isn’t enough to tell a story. Living day-to-day as a carer can be tough. To give a flavour of just how tough Walsall Council comms team members Tina Faulkner and Becky...
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TWITTER OLYMPICS: A survey of what 1,393 tweets say about the London Olympics...
A world united in sport? Or an Olympic army of occupation that is taking over London causing tailbacks and mayhem? What’s the truth of it? Taking a look at a snapshot of tweets some surprising facts...
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BOW SKILLS: 37 skills, abilities and platforms for today’s comms person
Before the internets were invented life must have been so dull. Y’know, really dull. You wrote a press release, you organised a photocall and once in a while TV and radio would show an interest. A few...
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CROSSROADS: 12 predictions for local government digital comms in 2013
Never make predictions, especially about the future. Wise words I feel. With a bit of time to pass about 12 months ago I rather boldly made some 12 predictions for local government digital which is an...
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MILITARY 2.0: How the British Army tries to make sure careless tweets don’t...
A fascinating military social media account drifted across my timeline the other day. Or should that be advanced? The @soldieruk Twitter aims to set out military best practice for social media use both...
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#OURDAY: Some tips for telling your story during a Twitter event
Local government is brilliant. It can save lives. It can give your children a good head start in life and it does more than 800 different services. 800? Really? Absolutely. Chances are if you leave...
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INFO SKILLS: Essential social media skills for librarians (and others)
In all my years in local government I’ve not come across anyone so Militantly passionate about the job they do than librarians. So, it was great to be able to sit down with 12 of them and talk to them...
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AUTHENTIC: How to do frontline social media: Morgan Bowers (a podcast, a...
With social media dedicated frontline people can brilliantly provide a human face to champion the work an organisation is doing. Morgan Bowers, Walsall Council’s senior countryside ranger, is a pioneer...
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MEDIA DATA: 83 gems you’ll need on the UK media landscape from Ofcomm
Four times a year UK media industry watchdog Ofcom publishes a report on the media landscape. Packed full of insight it is that rare thing of a free report that will help you if you work even just a...
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DIGITAL LIST: 10 things on the web that caught my eye
Back in the day when the social web seemed new case studies and examples emerged like roadsigns in the fog. Rarely and eagerly sought. Today, things are different and what was once rare is now...
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DIGITAL DAY: 12 things to make your #ourday or #housingday go well
So, there we were 10 minutes before 6am at the start of #walsall24 and still not sure if it would work. What was this? We were using Twitter to tell people a snapshot of all the things our council did...
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140 CHANGE: Twitter may change but who cares? you still need to embrace chaos
Twitter is not the last word in digital communications and maybe it’s about time you remembered that. There’s been a lot written just lately about how Twitter is changing. If you’ve missed it, the way...
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HERE NOW: video is not the future, it’s the now
The title I was given for the session ‘video: it’s the future’ made me think. It’s actually already here. It’s been clear for some time that video has been getting more important. These aren’t bold...
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BLAZE MESSAGE: 14 lessons fire comms can teach everyone
A thousand flowers are blooming in this new era of digital communications. Amazing things are happening, new rulebooks are being written and old ones tossed away. But if you are too busy growing roses...
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6 pieces of content from #ourday I liked
A day a year local government shouts about what it does. I raise my hat to everyone who took part in the day and created content. Seven years ago, this was purely a Twitter thing when it started as...
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SMILE EXPERIMENT: Heard the one about #gdprjokes?
Okay, heard the one about the unsolicted email from someone offering GDPR services? I know. Funny, isn’t it? Or an inbox full of emails asking you to re-sign-up to an email list? There are changes...
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30 days of human comms #45 University of Reading
I’ve written before about the trend for drawing a line in the sand on social media. It’s something I’m in favour at he right time and right place. Normally, I’ve featured things that are pretty...
View ArticleAUTHENTIC: How to do frontline social media: Morgan Bowers (a podcast, a...
With social media dedicated frontline people can brilliantly provide a human face to champion the work an organisation is doing. Morgan Bowers, Walsall Council’s senior countryside ranger, is a pioneer...
View ArticleClik here to view.
MEDIA DATA: 83 gems you’ll need on the UK media landscape from Ofcomm
Four times a year UK media industry watchdog Ofcom publishes a report on the media landscape. Packed full of insight it is that rare thing of a free report that will help you if you work even just a...
View Article